If you need assistance, we're here to help. Choose from the options below to find the information you need. We are here to help 24/7 365 days a year.

Manage your account

 Log into your control panel
Lost password tool
To add more bandwidth or change account details like upgrading and downgrading. Please login and put in a request under the billing section

Supporting your website

 Help tutorials
 Web hosting forum
Frequently Asked Questions
 DWHS news and updates

Request help from DWHS

To open a support request please login into your control panel, then click the support center icon on the top right hand side.

 Log into your control panel to request help

If the above control panel does not work or you cannot login, then use this:

 Back up support desk

ICQ or AIM - 249 028 685
Customer Service | Download ICQ

Top five questions:

1. Universal Name Servers
2. What content is allowed
3. How to retrieve your password
4. Is my information confidential?
5. What are your setup fees?
6. All Questions

Click for live chat

Our highly trained, courteous support staff is waiting to take your call. Whatever time it takes to assist you, that's the time you'll receive. We'll resolve any issue to your complete satisfaction. Please keep in mind that we cannot call back numbers that have caller ID block not allowed. The other main reasons we are not able to call phone numbers back are: 1. Wrong number left 2. Not being able to understand the number or 3. the number is out of the country. Also keep in mind our phone support is fully staffed Monday through Friday 10 AM -7 PM PAC time, all other hours are managed with less employees. 866 660 HOST (4678) / 213 291 9027