All
Web Hosting (Unix and Windows) and Ecommerce Web Hosting
plans include a 30 day money back guarantee. If you
are not satisfied with your service for any reason,
you will receive a full refund (minus setup fees and
overage charges) if you cancel your account within
30 days of the activation.
Our
refund policy does not apply to any additional items
or services; this includes but is not limited to POP
accounts, Real Audio®/Video® and mySQL. Also
not included are Domain Parking services, Domain Registration
and Dedicated services, as well as Reseller programs.
No refunds are available after 30 days. Any request
for cancellation must be received via email, regular
mail or fax. You will receive a confirmation upon
the cancellation of your account. Cancellations over
the telephone and informal email are not accepted.
The
30 day money back guarantee does not apply to reseller
accounts or dedicated servers, or any fees associated
with these accounts.
Accounts
cancelled/terminated by DWHS Web Hosting for violating
our Terms of Service do not qualify for the 30-day
money back guarantee. For example, if your account
is cancelled due to spamming, you will not be given
a refund.
Please
allow 4-6 weeks for refunds of check or money order
payments. Additional processing fees apply for T/T
refunds. |
